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directmailscrapper
12-07-2006, 12:20 PM
I recently bought the personalized M&Ms for my Mom for Christmas. She plays a lot of bridge and I thought the ladies would get a kick out of them.

Well, they arrived -- and at least 1/3 of them were chipped! (They arrive in clear cello bags). The presentation was not what I hoped. I sent an e-mail to their customer service department -- I'll keep you posted.

I'll be really disappointed if they don't do something about this. Those darn M&Ms cost about $50 with shipping!

Nancy

smkymtsu
12-07-2006, 12:23 PM
Ouch! That was pricey. I think they should send you some more to replace the chipped ones or at least refund some of your money.
Susan

iloveflipflops
12-07-2006, 12:30 PM
That's a shame. You can give them broken M&M's. I hope you get a great answer real quick!!