Joanie,
Try explicitly logging out of stamp-shack.com. You do that by clicking on the "Log out" option at the top right in the menu bar. You should get a message that says something like "all cookies have been cleared." Then log back in and try the swap board again.
I don't know if that will solve your problem or not, but it might. Most of the major challenges I have had getting this swap board to work with the vBulletin software have been related to its handling of sessions and cookies. I'm not sure that my solutions are bulletproof and you may have found a gap in my integration. Logging out and back in will clear your session and cookies and let you start fresh.
If that doesn't work, please get me as much detailed info as you can about what error(s) you are getting and where you are getting them and I'll look into it. You can email me through this forum's email function or directly at
[email protected].
Sherry is being gracious to me by not asking me to provide direct support for every problem every person has, but I'll try. I'm not making any promises, but I'll do what I can. I want this to work for everybody if possible.