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View Full Version : my subscription and the Shack Admins.



Patty
03-04-2010, 08:26 PM
I am sooo impressed. I was having a problem with paypal. The credit card I had out there from the last time had expired--I had a lot of trouble updating it. (what else is new). I received an email that said they were going to try again in 2 days. After trying long enough to get frustrated, I clicked on the email addy to the admins that was in the paypal msg. Within 10 minutes I had an answer. They helped me with some tips and a paypal addy to use and it worked. Then they followed up with me the next day to say they saw it worked. My faith is restored in them. :cute:

ccstampin12
03-04-2010, 08:31 PM
GREAT!!!
Joanie

cindi
03-04-2010, 08:32 PM
yay!! so glad your all paid up for another great year!
:)

mahodgman
03-04-2010, 09:19 PM
That is great. I'm so glad this was a positive post! I think we are pretty good around here about posting positive experiences, not just negative ones.

Mrs. Fence
03-04-2010, 09:47 PM
Yay!!! So glad you'll be stickin' around for another year!

dancing queen
03-05-2010, 01:01 AM
woo-hoo! Mine's not due til April, but I'll be joining again!

Patty
03-05-2010, 10:21 AM
Yeah--after all our doubts, which I'm sure they read, I wanted to let everyone know that they were very helpful.

jazzypurple853
03-05-2010, 10:21 AM
I too had a positive experience. I had paid before my due date, and I didn't realize that I was set up for automatic withdrawal,so I paid twice. Once I notified the host, I got a quick reponse back and a refund of the overcharge.

Christie
03-05-2010, 10:32 AM
Glad you all got it worked out!!!

mjbonoan
05-22-2010, 02:53 AM
This happened to me too! I just contacted admin, perhaps I'm automatic renewal, but i don't really remember. Will I get a refund? I really can't afford the extra $12 right now! The economy and drop in gas prices has hit us really hard in South Texas and my bank account is hurting like never before!

mjbonoan
05-22-2010, 03:53 AM
Wow... while I was busy playing games... the stamp shack was busy fixing my problem!!! Thanks for the refund!!! Now I can buy at least 1 rubber stamp!!! Haven't bought one in months due to financial distress!!!