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Forum: Website Help, Questions and Suggestions

Do you have a question or suggestion? Need assistance with a technical aspect of the website? Please post your message here so that we can help you out.

  1.   Sticky Threads  

  2. Sticky Thread Sticky: How To Get Help At Stamp Shack

    Hi Shackies, We have been getting help requests in the forum and help requests sent to the admin account and my personal mail accounts. These...

    Started by StampShackMike‎, 03-17-2011 03:48 PM
    • Replies: 0
    • Views: 17,948
    03-17-2011 03:48 PM Go to last post
  3.   Normal Threads  

  1. How do I update my profile?

    I would like to update my preferences but it seems to be locked, even thought I click on where it says update...???:wubclub:

    Started by Patty‎, 04-20-2013 11:56 PM
    • Replies: 2
    • Views: 1,006,537
    04-21-2013 09:34 AM Go to last post
  2. Need help with Ink pads

    What and Which inkpads should I buy that won't smear when I hit the outline from the stamps. I always seem to get a black smudge and it is...

    Started by penelope‎, 03-09-2013 11:33 AM
    • Replies: 8
    • Views: 243,341
    03-12-2013 11:50 PM Go to last post
  3. Can someone please help me.....

    I need to contact someone about the autorenewal....I just got charged 24.00...I was already paid at 12.00 PLEASE HELP!

    Started by missnursey‎, 03-04-2013 07:12 AM
    • Replies: 5
    • Views: 47,951
    03-05-2013 06:05 AM Go to last post
  4. Well, I screwed up

    Paid my membership twice. ARGH!!! Put in a ticket but I seriously doubt I'll hear anything on it. I know it's only $12 but I feel like an idiot.

    Started by suzi_f‎, 03-01-2013 06:14 AM
    2 Pages
    1 2
    • Replies: 18
    • Views: 32,889
    03-03-2013 03:26 PM Go to last post
  5. Sarah!

    I'm in, but I got a warning about my password, or subscription, it flashed so fast I couldn't see it.

    Started by Lori‎, 02-27-2013 06:25 AM
    2 Pages
    1 2
    • Replies: 17
    • Views: 30,344
    03-01-2013 03:56 PM Go to last post
  6. Malware warning!!!

    The stamping top 50 widget has malware according to my browser. I took a chance and over-rode it to come here and let you know. Please fix...

    Started by RubberLady603‎, 01-27-2013 07:12 PM
    • Replies: 4
    • Views: 32,888
    01-27-2013 09:13 PM Go to last post
  7. Help managing attachments.

    I wanted to post some craft photos with my post in the forum. I successfully downloaded the photos from my computer, and they are all sitting in the...

    Started by limeyscrapper‎, 01-09-2013 12:04 PM
    • Replies: 2
    • Views: 31,016
    01-09-2013 01:18 PM Go to last post
  8. How do I cancel membership?

    My membership is coming due soon and I cannot figure out how to end/cancel it. Can anyone help me? I have pretty much given up crafting and visiting...

    Started by crafty_al‎, 11-04-2012 10:10 AM
    • Replies: 7
    • Views: 61,594
    11-04-2012 10:20 PM Go to last post
  9. Question Another member cannot 'get in!'

    I heard from Janet Nelson/Loon....something...sorry cannot remember her whole forum name. She hasn't been able to get in and when I looked, she...

    Started by ccstampin12‎, 08-11-2012 05:57 PM
    • Replies: 8
    • Views: 43,519
    08-16-2012 02:47 PM Go to last post
  10. Shhhhhhh....don't say it out loud!!!

    I was able to upload that wedding card to the Gallery just now!!! I went back into the file and changed the pixels size to smaller ones. I was...

    Started by ccstampin12‎, 07-09-2012 06:08 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 28,839
    07-10-2012 04:40 PM Go to last post
  11. Why doesn't the Gallery like my things?????

    I just attempted to post a wedding card to the Gallery. It's the usual size and I saved it way small...and as usual, I get the message that my file...

    Started by ccstampin12‎, 07-08-2012 02:39 PM
    • Replies: 4
    • Views: 22,889
    07-09-2012 06:20 AM Go to last post
  12. Joanne's locked out

    Says she's been out for over a month. I sent her the link to the support ticket but if the mods can do ANYTHING to help her find her way back, she'd...

    Started by suzi_f‎, 05-23-2012 09:05 PM
    • Replies: 6
    • Views: 27,306
    05-24-2012 12:47 PM Go to last post
  13. Where can I find cute children stamps??

    Not sure if this is the right place to post this question. Tired of the same old stamp at Michael's and Hobby Lobby. Looking for cute kids...

    Started by Lani‎, 04-18-2012 04:56 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 29,127
    04-20-2012 08:42 PM Go to last post
  14. renewing question

    Can I just go ahead and renew my registration now or will I get billed again in May. Last year was such a mess that I'm hoping I can make it easier...

    Started by RubberLady603‎, 04-16-2012 07:24 PM
    • Replies: 6
    • Views: 23,591
    04-17-2012 09:27 AM Go to last post
  15. Where did the tutorials go?

    I know we used to have a section with a few different tutorials that Shackies had done and I have noodled around the site a bit and can't seem to...

    Started by maxiesmom‎, 04-15-2012 08:41 AM
    • Replies: 3
    • Views: 21,281
    04-15-2012 08:29 PM Go to last post
  16. renewal help

    Ok so I thought I was set up for automatic payment.. as this is what had gone on for the last few years... So how do i take care of things as it...

    Started by ngreek‎, 03-30-2012 10:27 PM
    • Replies: 2
    • Views: 20,455
    04-01-2012 01:14 AM Go to last post
  17. Remember my rejoining note

    Well, the credit card on file with Stamp Shack is not usuable because it was stolen about 8 months ago. So I gave PayPal another number and they...

    Started by penelope‎, 03-18-2012 02:28 PM
    • Replies: 9
    • Views: 27,164
    03-26-2012 01:48 PM Go to last post
  18. subscription renewal

    There seems to have been a problem with my subscription renewal. I received a message from Paypal that the renewal failed due to my credit card. The...

    Started by limeyscrapper‎, 03-26-2012 10:45 AM
    • Replies: 1
    • Views: 19,357
    03-26-2012 01:28 PM Go to last post
  19. ad links

    what's with all the new ad links on certain words. are those going to stay? isn't that what we pay our membership for, not to have?

    Started by shuggy‎, 02-22-2012 11:09 PM
    • Replies: 8
    • Views: 26,638
    02-24-2012 10:51 AM Go to last post
  20. Where is the Member's List?

    I have searched the tabs such as community etc...can't find the members list? Plus I have been kicked off 2X this am. Can see ad links sometimes...

    Started by Paula Carden‎, 02-24-2012 06:53 AM
    • Replies: 6
    • Views: 22,366
    02-24-2012 10:27 AM Go to last post

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