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Thread: New Support System Ready!

  1. #1

    New Support System Ready!

    Hi Shackies!

    We have just installed a new support system. You will see the button on the menu bar up top. This formal support system will help get everyone any help they need in an organized way that notifies your behind the scenes Shack-techs.

    This is to be used if you are having site issues. At this time we are not using it for suggestions and other needs. If you currently have any outstanding technical issues please put a ticket in. I have locked up the site issue forum area and will most likely remove it soon.

    Additionally we have added the Shack site to our site monitoring service. If the site goes down which has not happened since we migrated... but if it does we will get notified by e-mail and text message and be on the case fixing up the site without waiting for someone to notice and contact us.

    We appreciate everyone's participation on the site and know without all of you there would be no community here. Give us some more time to get to some of the suggestions sprinkled around the forum and we also have some ideas not mentioned to enhance the community coming up. Looking forward to a great year!

    Mike and Matt

  2. #2
    Join Date
    Oct 2006
    Location
    somewhere on the corner of creativity and insanity!
    Posts
    18,234

    Re: New Support System Ready!

    Thanks, Mike!! This is a great idea!!!!!! I think this way posts don't get pushed down and then are never seen. We appreciate all the hard work!

  3. #3
    Join Date
    Dec 2006
    Location
    East Haven, Ct
    Posts
    6,357

    Re: New Support System Ready!

    I saw that button...what a great idea...Thank you so much for all the help, the patience and the communication!!! I'm lovin' it here!!!

  4. #4
    Join Date
    Oct 2006
    Location
    Western North Carolina
    Posts
    16,060

    Re: New Support System Ready!

    THANK YOU Mike and Matt!! I know we are in good hands!!

  5. #5
    Join Date
    Oct 2006
    Location
    Bridgewater, Nova Scotia, Canada
    Posts
    4,920

    Re: New Support System Ready!

    Thanks so much for being on top of everything!
    HeatherJ
    http://stampthedayaway.blogspot.com/


    October 2009 Bingo numbers are 6, 12, 18, 24, 31, 39, 54, 70, 82, 97

    My winning Bingo numbers 3 6 12 30 50 61 65 80 93 98 - I want to keep them in the hall of fame!!

  6. #6
    Join Date
    Oct 2006
    Location
    Cape Cod, MA USA
    Posts
    14,850

    Re: New Support System Ready!

    I love you guys! Thank you for caring so much!
    Joanie

  7. #7

    Re: New Support System Ready!

    That's really terrific. Thank you.
    Renu
    My Art Journey Blog: http://midnitecreations.blogspot.com/

  8. #8

    Re: New Support System Ready!

    Thanks for all that you're doing to keep our "happy home" happy.
    Joanne

    There are painters who transform the sun to a yellow spot, but there are others who with the help of their art and their intelligence, transform a yellow spot into the sun.~ Pablo Picasso

  9. #9
    Join Date
    Nov 2006
    Location
    metro Detroit
    Posts
    8,657

    Re: New Support System Ready!

    Thanks guys for taking such good care of us!!

    Kathy

  10. #10
    Join Date
    Apr 2008
    Location
    Hermon, Maine
    Posts
    6,732

    Re: New Support System Ready!

    Thanks, Guys!
    Tracey




    My Photography Blog
    My Craft Blog


    BINGO numbers: 47, 8, 72, 98, 65, 28, 92, 35

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