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Thread: I thought the 'not getting in here' issues were fixed, but....

  1. #1
    Join Date
    Oct 2006
    Location
    Cape Cod, MA USA
    Posts
    14,850

    I thought the 'not getting in here' issues were fixed, but....

    I just saw that Angie/Shuggy isn't able to access the Shack this morning.
    I have no idea what needs to be done about this, it's so random as far as WHEN it happens, but it's usually the same gals who are affected.
    I hope the resident "Techie Fixing Up the Shack" folks are still working on this issue for everyone.
    Joanie

  2. #2
    Join Date
    Oct 2006
    Location
    Western North Carolina
    Posts
    16,060

    Re: I thought the 'not getting in here' issues were fixed, but....

    Wonder if Angie did a ticket so he will know?

  3. #3

    Re: I thought the 'not getting in here' issues were fixed, but....

    you can't do a ticket when you can't get on.

  4. #4

    Re: I thought the 'not getting in here' issues were fixed, but....

    You can submit a ticket directly from the link below.


    http://totallyhelp.com/index.php?_m=...departmentid=3
    Mary

  5. #5

    Re: I thought the 'not getting in here' issues were fixed, but....

    Quote Originally Posted by mcourtney View Post
    You can submit a ticket directly from the link below.


    http://totallyhelp.com/index.php?_m=...departmentid=3
    thanks, good to know..better bookmark it

  6. Re: I thought the 'not getting in here' issues were fixed, but....

    I just sent that sight to Angie via facebook in case she doesn't know about it.
    The Shackretary

  7. #7

    Re: I thought the 'not getting in here' issues were fixed, but....

    Hi,

    We have been working with our Server Hosting Company in regards to the few who can't get in regularly and have not come to a conclusion yet. Anyone with a ticket going is getting communicated with regularly as we work through it.

    Thanks,
    Mike

  8. #8

    Re: I thought the 'not getting in here' issues were fixed, but....

    i submitted a ticket last week and they have been working on it. now i'm in for the moment. thanks!!

    it seems when lori is in, i'm not. today i'm in and she's not. i wonder if chris is in.

    {click above for my craft blog!}

  9. #9

    Re: I thought the 'not getting in here' issues were fixed, but....

    That's when I just changed the name I got back in. Go figure. -- Nancy aka Penelope

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