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Thread: Can someone please help me.....

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  1. Can someone please help me.....

    I need to contact someone about the autorenewal....I just got charged 24.00...I was already paid at 12.00 PLEASE HELP!

  2. #2
    Join Date
    Nov 2006
    Location
    metro Detroit
    Posts
    8,657

    Re: Can someone please help me.....

    This seems to be happening a lot lately. Our suggestion is to put in a support ticket or there was something about help through Paypal. Maybe it was in the thread from either Joanie or Suzi that someone mentioned it. Sorry you got dinged double, it'll get fixed, Missy. Just might take a few days.

    Kathy

  3. #3
    Join Date
    Oct 2006
    Location
    somewhere on the corner of creativity and insanity!
    Posts
    18,234

    Re: Can someone please help me.....

    You need to submit a support ticket letting them know what happened. Just click support up on the bar towards the top of your page.

  4. #4
    Join Date
    Jan 2007
    Location
    Down Under, Western Australia
    Posts
    14,854

    Re: Can someone please help me.....

    Did you pay by Paypal? If so, please dispute the $24 charge.
    Sarah



  5. Re: Can someone please help me.....

    tHANK YOU ALL FOR YOUR HELP! I REALLY APPRECIATE IT!

  6. Re: Can someone please help me.....

    I did a dispute thru paypal on my double billing.....no response to that EITHER!!!

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