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Thread: If you have a problem at Michael's

  1. #1
    Join Date
    Nov 2006
    Location
    metro Detroit
    Posts
    8,657

    If you have a problem at Michael's

    I was visiting with my neighbor this weekend when she was in town for Father's Day. I didn't know she works for Michael's in their corporate office. The subject of their customer service came up and I was honest and told her there are a lot of people on the crafting message boards who are unhappy with their stores and service. Sadly, she was aware of this and the best thing to do to get a result is to call their customer service number. It is located at the corporate offices and usually(I say usually) get satisfaction for the customers quickly.
    She also said that leaving a message on Twitter or their corporate FB page is a good idea as well since those are seen by many people and they don't want the bad PR.

    Hope this can help someone in the future.

    Kathy

  2. #2
    Join Date
    Oct 2006
    Location
    Western North Carolina
    Posts
    16,060

    Re: If you have a problem at Michael's

    This is very helpful information...thanks Kathy!

  3. #3

    Re: If you have a problem at Michael's

    good info. thanks kathy

  4. #4
    Join Date
    Dec 2006
    Location
    East Haven, Ct
    Posts
    6,357

    Re: If you have a problem at Michael's

    Thanks Kathy---I will definitely keep that in mind!!

  5. #5
    Join Date
    Oct 2006
    Location
    Bridgewater, Nova Scotia, Canada
    Posts
    4,920

    Re: If you have a problem at Michael's

    Good tip! It is nice to hear they want to resolve issues at the corporate level.
    HeatherJ
    http://stampthedayaway.blogspot.com/


    October 2009 Bingo numbers are 6, 12, 18, 24, 31, 39, 54, 70, 82, 97

    My winning Bingo numbers 3 6 12 30 50 61 65 80 93 98 - I want to keep them in the hall of fame!!

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